News & Notices

Lunar New Year Holiday Notice (Jan 20 - Jan 24)

2023-01-18 14:48

Dear Customers,

FairyLand team will be closed during Lunar New Year Holiday period from Friday, January 20th, 2023 till Tuesday, January 24th, 2023.
Shopping mall administration works and order processing will resume from Wednesday, January 25th, 2023.

In order to prevent clogging of customer service boards, 1:1 board will be closed and reopened again when we are back.
Email inquiries, submitted through will be also left unattended during weekends and public holidays as previously but automated acknowledgement reply will be made during this period.

All inquiries are dealt with same amount of importance and it doesn't make a difference where you leave yours. Some inquiries take more time to answer due to nature of problem / inquiry raised but not a single inquiry is left unattended at FairyLand.
Any email inquiries submitted during holiday periods will be translated and dealt with as soon as possible.
Thank you for understanding.

Kind Regards,