News & Notices

Lunar New Year Holiday Notice (Jan 29 - Feb 2)

Author
dollfairyland
Date
2022-01-30 03:58
Views
1777

Dear Customers,

FairyLand team will be closed during Lunar New Year Holiday period from Saturday, January 29th, 2022 till Wednesday February 2nd, 2022.

Shopping mall administration works and order processing will resume from Thursday, February 3rd, 2022.


In order to prevent clogging of customer service boards, CS board and 1:1 board will be closed and reopened again when we are back.

Email inquiries, submitted through dollfairyland@gmail.com will be also left unattended during weekends and public holidays as previously but automated acknowledgement reply will be made during this period.

All inquiries are dealt with same amount of importance and it doesn't make a difference where you leave yours.


Some inquiries take more time to answer due to nature of problem / inquiry raised but not a single inquiry is left without an answer at FairyLand.

Any email inquiries submitted during holiday periods will be translated and dealt with as soon as possible.


Thank you for understanding.

Kind Regards,

FairyLand