News & Notices
News & Notices
(Jun. 22) January & February Shipping Status
Author
dollfairyland
Date
2021-06-22 12:16
Views
3345
Dear Customers,
This is a brief notice regarding shipping status and an announcement for the upcoming Summer Event.
> Shipping Status
Currently, we are shipping orders placed in January to February in sequence according to the order date and order content.
We are aware that current processing days displayed in the sales page does not reflect the outstanding processing time.
Please note that during backlogged times, even a day or an hour could make a difference in the processing queue.
We receive inordinate amount of shipping inquires everyday and we kindly ask our customers to place shipping inquiries when absolutely necessary as a result (ie. you are moving away and need to make arrangements etc) and refrain from asking shipping date questions just out of curiosity because your friends started to receive their orders. We do understand that many customers are interested to know the shipping dates, but it would be more beneficial for you if the administrators spend more time on the actual packaging jobs rather than checking on order progress and replying to each inquiry.
Please note that your order is likely to be delayed by 0.5 ~ 3 business days upon each shipping inquiry as your order needs to be pulled out from the processing queue to be inspected and to calculate the approximate shipping time. The entire processing line does not halt and wait until inspection for your order is finished and as a result another person's order(s) might have taken over your queue while shipping status inspection takes place. This also delays the general processing speed of entire FairyLand orders as the inspection is carried out by the central administrator who overlooks finishing checkup of before shipping orders.
Thank you for understanding.
>NEW Release Active Line MNF Boy Body
> Sleeping Head Price Increase
As previously announced, MiniFee and FairyLine Sleeping Head is currently sold for $45.00 at discount price but due to increase in materials, it became inevitable that we increase the price of the sleeping head to $70.00 when the new full package(s) is released. The change in price will come in effect as of July 1st.
>Upcoming Summer Event
Summer event will begin as of July 1st.
Thank you.
Kind Regards,
FairyLand